Scott Buchholz Dishes on Warehouse Solutions & WOI’s Commitment to 100% Customer Satisfaction

What Does the Total Satisfaction Experience Deliver?

The WOI Total Satisfaction ExperienceTM isn’t just a catchphrase; it’s a commitment to our customers that the service they receive from Warehouse Optimizers, Inc. will be second to none. Why do we take this so seriously? We know our customers have a choice of where to buy their warehousing solutions, and we are in the business of delivering and developing long-lasting relationships. 

Join us for an insider’s view of our team in our new blog series, and thanks for taking the time to get to know us.

How does Scott Buchholz Deliver Warehouse Solutions with 100% Customer Satisfaction?

Here’s what he has to say…

I’ve been a sales representative with WOI for 20 Years. To do my job effectively, I follow these four steps: 

1. Listen to the customer to define their needs
2. Offer solutions
3. Meet their objectives
4. Follow up to ensure satisfaction

At WOI, we offer the total process from introduction to design, implementation and completion. This process provides our customers with a better total value of products, services, and expertise than our competition.

Some of the most interesting and challenging projects I’ve worked on with WOI include:

A turnkey project including a modular office building and break area on a mezzanine. We designed and managed the project from start to finish, including roof penetration for the central HVAC system, electrical, fire protection, and data wiring.

Modular Building on Mezzanine

Conference Room

While that project sounds comprehensive and challenging, it conjures up another memory of when we designed and installed a high wall manufacturing area enclosure 28’ H x 180’ square with field cut window opening and installation of (4) roll-up high-speed doors. This project came together because we work with great vendors and our installation team is as good as they come.

The WOI Total Satisfaction Experience shows we’re concerned about offering a holistic approach to the products, solutions, and services instead of one area or a single project.

Life Outside of WOI

When I’m not at work, I keep busy serving my Church and others, hanging out with friends and family, doing a little yard work, taking a hike, or playing a round of golf.

What you may not know about me is that I climbed the highest mountain in the northeast U.S. –Mt. Washington in the White Mountains of New Hampshire.

Know Who to Call for All Your Warehousing Solutions

Just like the warehousing solutions that we supply, WOI was built from the ground up with a team of dedicated material handling industry professionals. With this blog series, we are showing off our great team, and offering a chance to connect with us on another level. 

When you find yourself in need of a better way to handle inventory storage, order processing, warehouse safety, or efficiency, you know who you can call. Call the WOI team for turnkey results and 100% customer satisfaction.